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          Zenith 2023     ↘     3) Entertainment                                                                                                                                                                                          44

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                       The Actual Reason



                          for Buying CDs










          Efforts to protect the                    The Current State of the Music Industry
          environment
                                                    With advances in technology came changes in the medium
          Many  industries  today  have  been       through which one listens to music. CDs, cassette players,
          striving to lessen the damage done to     and MP3 players all had their time once. Nowadays, few
          the environment. For example, coffee      people listen to CDs with the universalization of digital music.
          shops started using paper straws and      Yet K-Pop industries keep on selling albums to make profit.
          encourage  customers  to  use  their      How is this possible? The albums do not only contain CDs,
          own plastic bottles. However, the         but also contain a variety of goods such as photobooks,
          music industry does not seem to be        posters and photocards. A survey done to consumers of
          doing anything different. The Korean      K-pop fandom activity by KCA elucidates that 52.7% of those
          Federation for Environmental Movement     consumers are purchasing the albums for the additional
          have criticized the impossibility of      products inside, not for the CDs themselves. Furthermore,
          recycling CDs because of the materials    25.4% answered it was for event application, such as
          they are composed of. The KCA, Korea      concerts and fan meetings. The Korean music industry has
          Consumer Agency, also stated that only    been using the albums as a means of marketing. They have
          5.7% of the consumers actually listen to   been producing albums with different components per series
          the CDs they buy, suggesting the large    and include random photocards to induce fans to buy more.
          number of CDs being discarded.            If a fan does not get the photocard with his or her favorite
                                                    member, he or she is more likely to purchase another one.
                                                    As a result, the number of complaints has been increasing
                                                    since 2019. The complaints received by the ‘1372 Consumer
                                                    Consultation Network’ in 2019 was 123. The number
                                                    reached 301 in 2021, and 299 in 2022.
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